Problem
Chat messages were removed after deleting a user and are looking to recover the Chat history in Vault.
Environment
Google Workspace
Vault
Vault
Solution
To use this option, a Workspace Enterprise Standard, Enterprise Plus or Business Plus is needed to feature Vault:
Support help articles for Vault:
Use Vault to search Google Chat:
https://support.google.com/vault/answer/7654076
Get started with Vault search and export:
https://support.google.com/vault/answer/6161352
Compare Workspace Editions: https://support.google.com/a/answer/6043385?co=DASHER._Family=Enterprise&sjid=17321123068437162319-NA#core:~:text=Calendar-,Service%20availability,-Compare%20instead%3A
- Sign in to vault.google.com.
- Click Matters.
- If the matter you want to run the search query in exists, click it to open it. Otherwise, create a matter
- For the service, select Chat.
- Select the source data to search
- Select the entity to search
Support help articles for Vault:
Use Vault to search Google Chat:
https://support.google.com/vault/answer/7654076
Get started with Vault search and export:
https://support.google.com/vault/answer/6161352
Compare Workspace Editions: https://support.google.com/a/answer/6043385?co=DASHER._Family=Enterprise&sjid=17321123068437162319-NA#core:~:text=Calendar-,Service%20availability,-Compare%20instead%3A