How do I retrieve Chat history messages from a deleted user?


Chat messages were removed after deleting a user and are looking to recover the Chat history in Vault.


Google Workspace 



To use this option, a Workspace Enterprise Standard, Enterprise Plus or Business Plus is needed to feature Vault:
  1. Sign in to
  2. Click Matters.
  3. If the matter you want to run the search query in exists, click it to open it. Otherwise, create a matter
  4. For the service, select Chat.
  5. Select the source data to search
  6. Select the entity to search

Support help articles for Vault: 

Use Vault to search Google Chat:

Get started with Vault search and export:

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