"You're signed out" message on Google services

Problem

When you try to access a specific Google service you get a message stating You're signed out. After logging back in you get the same message.

Environment

  • ChromeOS

Solution

  1. If the cookies are blocked this is expected. Check if the browser is allowing cookies.
  2. On your browser go to chrome://settings/cookie.
  3. Make sure the option Block third-party cookies is not selected 
    • Block third-party cookies in Incognito mode can be selected, as long as the issue is NOT happening in Incognito mode.

Cause

Blocking third-party cookies. If the cookies are already enabled, file a bug report/consult with the following logs:
  • Chrome browser debug logs
  • Screenshot of chrome://settings/cookies
  • chrome://prefs-internals page saved as text file
    • Note that this will include PII.
  • chrome://version
  • chrome://policyexported to JSON.