Understand Gmail and Google Drive data import reports

In the Google Admin console, you can view a report with detailed information on the items in your data import from Gmail and Google Drive.

Access the report

  1. In the Google Admin console, go to Menu and then Data and then Data import & export and then Data import.

    You must be signed in as a super administrator for this task.

  2. For Gmail and Google Drive, click Import.
  3. Click View data import logs or Export user report.
  4. If the Tasks list doesn't open automatically with the report, click Tasks .
  5. For Your Tasks, click the link to open the report in Google Sheets.

Import report fields & descriptions

Report field Description
Status

The import status of the item:

  • Success—The item imported.
  • Warning—The item imported, but failed to complete as expected. For example, an email might import without its associated label.
  • Error—The item didn't import due to an error. For help, go to Troubleshoot a Gmail and Google Drive data import.
  • Skipped—The item was skipped. Items can be skipped for the following reasons:
    • The item imported in a previous import and wasn't updated in the Gmail account before a delta import.
    • The item imported to one user and was later imported to a different user in the same import batch without exiting and starting a new import.
Error/warning code The code associated with the error or warning status. For help, go to Troubleshoot a Gmail and Google Drive data import.
Error/warning title The title for the error or warning.
Error/warning description The message associated with the error or warning code.
Processing start time
Processing end time		 The import start and end time for the item.
Source URI The Gmail user's URI.
Source identifier
  • Gmail message—users/user_email/messages/message_id
  • Gmail message crawler—users/user_email
  • Gmail label—users/user_email/labels/label_id
  • Gmail label crawler—users/user_email
  • Source URI—Full message-ID header of a message or label name from the Gmail account
  • Google Drive folder—folders/folder_id
  • Google Drive file—files/file_id
  • Google Drive crawler—users/user_email
Target type & target identifier
  • Gmail message—users/user_email/messages/message_id
  • Gmail label—users/user_email/labels/label_id
  • Google Drive folder—folders/folder_id
  • Google Drive file—files/file_id

Resolve common error messages

If you get an error that is not mentioned in this table, try running a delta import.

Error message Description & troubleshooting help
Temporary error occurred A temporary error occurred. Run a delta import.


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