Messages from a disabled account bounce
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This page is for administrators who manage groups for an organization. If you're not an admin and need help managing your own groups, go to the Learning Center.
Messages might bounce if a sender's Google Account is disabled. When this happens, you'll see information like this in the email logs:
Recipient details
Bounced
group@domain.com June 28, 2013 10:40:42 AM
The account sender@domain.com is disabled
Messages might also bounce if Google Workspace accounts or Gmail accounts are suspended. Learn more about:
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-02-12 UTC."],[],[]]
