Let users' Assistants access Google Workspace

Google Assistant is not available for managed Chromebooks.

As an administrator for an organization, you control whether people in your organization can access services such as Google Calendar, Meet, and Gmail, using the Google Assistant. Users can also set up multiple accounts at once on their Assistant devices. For details, see Use multiple accounts at once on your Google Assistant devices.

The Assistant now allows people to perform work-related tasks on the go or while working from home. For example, the Assistant can respond to questions and commands such as:

  • What's on my schedule today?
  • Create an event for 1pm on Friday.
  • Where's my next meeting?
  • What's my first meeting tomorrow?

Turn on access to Google Workspace

To turn on access to Google Workspace for the Google Assistant, in the Admin console, make sure Search and Assistant and User access to Google Workspace data and services are turned on for your organization. For details, see Turn Search and Assistant on or off.

Note: Admins for Google Workspace for Education organizations must get parental consent for users under the age of 18 to enable Voice Match and Face Match. For more details, go to Manage Face Match and Voice Match.

Set up access to Nest smart displays and speakers with Google Workspace

If administrators restrict certain services, users might have issues on Assistant smart displays and speakers, such as Google Nest Hub or Google Nest Hub Max. To resolve this in the Google Admin console, change the access for Nest Hub to trusted. For more information, see Manage access to apps.

If the product's app is listed in the Admin console...

  1. In the Google Admin console, go to Menu and then Security and then Access and data control and then API controls and then Manage App Access.

    You must be signed in as a super administrator for this task.

  2. Check the box next to the app you want to manage and then click Change access.
  3. In the Scope section, select whom to configure access to and then click Next.
  4. In the Access to Google Data section, select Trusted and then click Next.
  5. Click Change Access.

If your app is not included in the list...

  1. In the App access control panel, click Manage App Access.
  2. Click Configure new app.
  3. In the search box, enter Google Nest Hub or Google Nest Hub Max and then click Search.
  4. From the list of search results, select the app that you want to manage.
  5. In the Scope section, select whom to configure access to and then click Continue.
  6. In the Access to Google Data section, select Trusted and then click Continue.
  7. Click Finish.

Settings automatically apply within a few hours or after the user restarts the device.


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