Prevent new unmanaged work accounts

Available only if you verified your domain

Even if you transfer all of your users’ existing unmanaged work accounts, unmanaged users in your organization can still create unmanaged work accounts. You can set an option in the Google Admin console to turn off unmanaged work account creation. If you do, any existing unmanaged user accounts remain unless you transfer them.

Turn unmanaged work account creation on or off

  1. In the Google Admin console, go to Menu and then Directory and then Unmanaged users and then Work accounts.

    Requires having the Transfer unmanaged work accounts administrator privilege.

  2. Click Manage settings and then Unmanaged work/school accounts.
  3. Select whether to allow users to create unmanaged work or school accounts and click Save.

Troubleshoot unmanaged work account creation issues

Even if you allow your users to create unmanaged work accounts, we might temporarily pause unmanaged work account creation. If we take this action, you get an alert on the Unmanaged work/school accounts page.

We pause creation of these accounts if you:

  • Upgrade to a Google Workspace for Education edition from a non-Education edition.
  • Transfer your Workspace subscription to a reseller.

We’ll be removing these restrictions soon. To check if the pause has been lifted:

  1. In the Google Admin console, go to Menu and then Directory and then Unmanaged users and then Work accounts.

    Requires having the Transfer unmanaged work accounts administrator privilege.

  2. Click Manage settings and then Unmanaged work/school accounts.

If the alert is no longer on the page, users can resume creating unmanaged accounts if you allow it.

Transfer unmanaged work accounts