Omnissa cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Omnissa

You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider

  1. In the Google Admin console, go to Menu and then Apps and then Web and mobile apps.

    You must be signed in as a super administrator for this task.

  2. Click Add app and then Search for apps.
  3. For Enter app name, enter Omnissa.
  4. In the search results, point to Omnissa Web (SAML) and click Select.
  5. In the Google Identity Provider details window, for Option 1: Download IdP metadata, click Download Metadata.
  6. Leave the Admin console open. You'll continue with the configuration after the setup steps in the app.

Step 2: Set up Omnissa as a SAML 2.0 service provider

  1. Open an Incognito browser window, go to the Omnissa sign-in page, and sign in with your Omnissa administrator account.
  2. Create a directory and set up Google as the IdP. For the steps, go to Integrate Omnissa Identity Service with a Generic Identity Provider.
  3. Copy the Entity ID and Single sign-on URL.
    You need these details to complete the setup in the Admin console.
  4. Click Finish.

Step 3: Finish SSO configuration in Admin console

  1. Return to the Admin console browser tab.
  2. In the Google Identity Provider details window, click Continue.
  3. For ACS URL and Entity Id, paste the values that you copied in Step 2.
  4. Click Continue.
  5. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
    1. Click Add Mapping.
    2. Click Select field and then select a Google directory attribute.
    3. For App attributes, enter the corresponding app attribute.
  6. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  7. Click Finish.

Step 4: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. In the Google Admin console, go to Menu and then Apps and then Web and mobile apps.

    You must be signed in as a super administrator for this task.

  2. Click Omnissa.
  3. Click User access.

  4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.

        Learn more about organizational structure.

  6. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Customize service access using access groups.
  7. Ensure that your Omnissa user account email domains match the primary domain of your organization's managed Google Account.

Step 5: Verify that SSO is working

Omnissa supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

  1. In the Google Admin console, go to Menu and then Apps and then Web and mobile apps.

    You must be signed in as a super administrator for this task.

  2. Click Omnissa.
  3. In the Omnissa section, click Test SAML login.

    The app should open in a separate tab. If it doesn't, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

Verify service provider-initiated SSO

  1. Close all browser windows.
  2. Open an Incognito browser window, go to the Omnissa tenant sign-in page, and sign in with your Workspace administrator account.

After your credentials are authenticated, the app should open.

Step 6: Set up user provisioning

As a super administrator, you can automatically provision users in the app. For details, go to Configure Omnissa user provisioning.


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