Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.
Use SAML to set up SSO for Smartsheet
You must be signed in as a super administrator for this task.Step 1: Set up Google as a SAML identity provider
-
In the Google Admin console, go to Menu
Security
Authentication
SSO with SAML applications.
You must be signed in as a super administrator for this task.
- In the Set up single sign-on (SSO) with Google as SAML Identity Provider (IdP) section:
- Next to Certificate, click Download
and save the certificate.
- Download the identity provider metadata.
- Next to Certificate, click Download
- Leave the Google Admin console open. You'll continue with the configuration in the Admin console after the setup steps in the app.
Step 2: Set up Smartsheet as a SAML 2.0 service provider
- Open an Incognito browser window, go to the Smartsheet sign-in page, and sign in with your Smartsheet administrator account.
- In the Account Admin form, select Security Controls.
- In the Authentication section, click Edit.
- For ACS URL, enter https://sso.smartsheet.com/Shibboleth.sso/SAML2/POST.
- For Entity ID and Start URL, confirm that your domain name (https://smartsheet.com) is included.
- Click Save.
Step 3: Finish SSO configuration in the Admin console
-
In the Google Admin console, go to Menu
Apps
Web and mobile apps.
You must be signed in as a super administrator for this task.
-
Click Add app
Search for apps.
- For Enter app name, enter Smartsheet.
- In the search results, point to Smartsheet and click Select.
-
In the Google Identity Provider details window, complete one of the following actions:
- Download the identity provider metadata and upload it into the appropriate service provider setup fields in Smartsheet.
- Copy and save the SSO URL, Entity ID, and Certificate and paste them into the appropriate service provider setup fields in Smartsheet.
-
On the Service provider details page:
- For ACS URL, enter https://sso.smartsheet.com/Shibboleth.sso/SAML2/POST.
- For Entity ID, enter https://sso.smartsheet.com/saml.
-
Ensure the Signed Response box is unchecked.
If you check this box, the entire response is signed. When unchecked, only the assertion is signed. -
For Name ID, make sure Basic information > Primary email is selected.
Multi-value input isn't supported. You can change the Name ID mapping as needed. The user schema's custom attributes can also be used after creating them using Google Admin SDK APIs. You need to create the user schema's custom attributes before you complete the setup for Smartsheet.
- Click Continue.
-
In the Attribute Mapping window, click Select field and map the following Google directory attribute to its corresponding Smartsheet attribute. The emailAddress attribute is required.
Google directory attribute Smartsheet attribute Basic Information > Primary Email emailAddress - (Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
-
(Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the corresponding groups attribute name of the service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- Click Finish.
Step 4: Turn on app for users
-
In the Google Admin console, go to Menu
Apps
Web and mobile apps.
You must be signed in as a super administrator for this task.
- Click Smartsheet.
- Click User access.
-
To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
-
(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Learn more about organizational structure.
-
(Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Customize service access using access groups.
- Ensure that your Smartsheet user account email domains match the primary domain of your organization's managed Google Account.
Step 5: Verify SSO is working
Smartsheet supports both identity provider-initiated and service provider-initiated SSO.
Verify identity provider-initiated SSO
-
In the Google Admin console, go to Menu
Apps
Web and mobile apps.
You must be signed in as a super administrator for this task.
- Click Smartsheet.
- In the Smartsheet section, click Test SAML Login.
The app should open in a separate tab. If it doesn't, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.
Verify service provider-initiated SSO
- Close all browser windows.
- Go to https://{your-domain-name}.smartsheet.com and replace {your-domain-name} with your Smartsheet domain name.
You should be redirected to the Google sign-in page. - Select your account and enter your password.
After your credentials are authenticated, the app should open.
Step 6: Set up user provisioning
Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.