Statuspage cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Statuspage

You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider

  1. In the Google Admin console, go to Menu and then Appsand thenWeb and mobile apps.

    You must be signed in as a super administrator for this task.

  2. Click Add appand thenSearch for apps.
  3. For Enter app name, enter Statuspage.
  4. In the search results, point to Statuspage and click Select.
  5. In the Google Identity Provider details window, for Option 2: Copy the SSO URL, entity ID, and certificate:
    1. Next to SSO URL, click Copy and save the URL.
    2. Next to Certificate, click Copy and save the certificate.
      You need these details to complete the setup in Statuspage.
  6. Click Continue.
  7. On the Service provider details page, for Entity ID, replace {uniqueid-provided-by-sp} with your account ID as it's registered on Statuspage.
  8. Click Continue.
  9. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
    1. Click Add Mapping.
    2. Click Select fieldand thenselect a Google directory attribute.
    3. For App attributes, enter the corresponding app attribute.
  10. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  11. Click Finish.

Step 2: Set up Statuspage as a SAML 2.0 service provider

  1. Open an Incognito browser window.
  2. Go to https://{your_domain}.statuspage.com, replace {your_domain} with your Statuspage domain, and sign in with your Statuspage administrator account.
  3. Go to Manage Account and then Page Privacy Options.
  4. For SSO Target URL, paste the SSO URL that you copied in Step 1.
  5. For x.509 Certificate, paste the certificate that you copied in Step 1.
  6. Click Update SSO Configuration.

Step 3: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. In the Google Admin console, go to Menu and then Appsand thenWeb and mobile apps.

    You must be signed in as a super administrator for this task.

  2. Click Statuspage.
  3. Click User access.

  4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Learn more about organizational structure.
  6. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Customize service access using access groups.
  7. Ensure that your Statuspage user account email domains match the primary domain of your organization's managed Google Account.

Step 4: Verify SSO is working

Statuspage supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

  1. In the Google Admin console, go to Menu and then Appsand thenWeb and mobile apps.

    You must be signed in as a super administrator for this task.

  2. Click Statuspage.
  3. In the Statuspage section, click Test SAML Login.

    The app should open in a separate tab. If it doesn't, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

Verify service provider-initiated SSO

  1. Close all browser windows.
  2. Go to https://{your-domain}.statuspage.io, replace {your-domain} with your Statuspage domain, and sign in with your Statuspage administrator account.
    You should be redirected to the Google sign-in page.
  3. Enter your sign in credentials.

After your credentials are authenticated, the app should open.


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