I'm not getting notification emails

If you're not getting notifications from Google about your customers' trials, renewals, transfers, and so on, check your secondary email address. This address is listed in your Google Admin console, not your Partner Sales Console.

Find your secondary email address

Be sure to sign in to the Admin console for your Reseller account.

  1. In the Google Admin console, go to Menu and then Account and then Account settings and then Preferences.

    Requires having the Domain settings administrator privilege.

    The secondary email address is displayed in the Contact information section.