The HP Dimension is designed to minimize its energy consumption and carbon footprint while ensuring a responsive experience. It offers several power modes that can be controlled by admins, technicians, and users to reduce usage and power down safely for service:
Mode |
Power consumption |
Active call mode |
<600W |
Ready mode |
<400W |
Standby mode |
<10W |
For Google Meet, the HP Dimension automatically exits idle mode 10 minutes before a scheduled meeting, or when manually awakened from the touch controller.
Restart devices
Restarting your HP Dimension hardware regularly is a good maintenance practice, and if there are issues, restarting will often resolve them. It also triggers installation of any firmware and OS updates. See Firmware/OS updates and restart scheduling for details about scheduling restarts. Restarting the device will return it to ready mode.
Restart from admin console
You can manually restart the HP Dimension hardware from your admin console as needed for troubleshooting.
Click the tab that corresponds to your license.
Google Beam for Meet
Follow the instructions in Remotely manage Meet hardware to restart the device from the Google Admin console.
Google Beam for Zoom
Follow the instructions in Remote Zoom Room management to restart the device from the Zoom web portal. You can't restart the device if it's in a meeting.
Restart at the device
If a restart from your admin console doesn't resolve the issue, you can physically restart the device and restore it to ready mode by pressing and holding the button on the right side of the main display for 5 seconds. The restart cycle takes approximately 4 minutes.
Schedule power saving
To reduce power consumption outside of business hours, you can schedule when you want the HP Dimension to be in idle mode. This is only available for Google Beam for Zoom licenses.
Follow the instructions in Zoom Rooms device operation time to set an idle window using the Zoom web portal.
Power down for service
Service technicians should power down the HP Dimension hardware to standby mode before working on the device. Once serviced, the device should be returned to ready mode.
Enter standby mode
To enter standby mode:
- Remove the mid wall top cover to access the compute module. See the HP Dimension with Google Beam Installation Guide for reference.
Press and hold the power button on the compute module for 3 seconds and no longer than 5 seconds.
The system enters standby mode and shutdown completes within 8 seconds.
Remove the power supply unit door on the display.
Press the power button to disconnect the AC power. The system can be safely serviced, or the power cable can be safely removed.
Exit standby mode
To return the HP Dimension to ready mode after servicing:
- Press the power button on the power supply to energize the system.
Press the power button on the compute module once. The device boots from standby mode to ready mode, which takes a few minutes.
Re-install the power supply unit door on the display and the mid wall top cover.