Give a group an additional "alias" address

As a Groups administrator, you can add alternate addresses, called email aliases, to your organization's groups. For example, if there's a group email for support@your-domain.com, you can add help@your-domain.com as an email alias for the group. Messages sent to either address appear in the same group. Or, if your organization has more than one domain, you can add an alias with a different domain to a group.

Note: Currently, you can't search for a group by its alias address.

Add or remove group email aliases

You can add up to 30 email aliases for each group.

  1. In the Google Admin console, go to Menu and then Directory and then Groups.

    Requires having the Groups administrator privilege.

  2. Click the name of a group.
  3. In the Group information section, click Aliases.
  4. Point to the Aliases section and click Edit .

  5. To add an alias:

    1. In the Group Alias Email field, enter a new address. If your organization has more than one domain, select a domain from the list.

      See below for reserved words you can't use as an email alias address.

    2. Click Add Alias.

  6. To remove an alias, point to an alias and click Remove .

Changes can take up to 24 hours but typically happen more quickly. Learn more

Reserved words

The following words can't be as email alias addresses for groups that you create as described above:

  • abuse
  • admin
  • administrator
  • hostmaster
  • majordomo
  • postmaster
  • root
  • ssl-admin
  • webmaster